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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nick Scarlato

October 30, 2023

1  out of  5 rating by Nick Scarlato
"RUN! Even if you are going to pick statefarm DO NOT use this agent. Absolutely useless when we got into a zero fault accident, and in addition they raised our rate $70/month and charged us a fee for change of address because they entered the wrong address when I signed on. They've essentially told me to kick rocks regarding this issue and I'd strongly recommend not using this agency or statefarm insurance if this is who represents them."
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Ray Mcdonald

October 30, 2023

5  out of  5 rating by Ray Mcdonald
"Harold was a great customer representative. He gave me a ton of information that I well needed on insurance in life. Great guy great guy will recommend to other friends that’s looking for insurance."
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Frances Clendening

October 25, 2023

5  out of  5 rating by Frances Clendening
"Every employee at karen Michaels treated me with respect and was very polite and helpful every time I need any answers concerning my insurance I want to thank everyone there Mrs Frances Clendening"
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William McCoy

October 17, 2023

4  out of  5 rating by William McCoy
"My experience was with Harold Hines who was very helpful, extremely knowledgeable and professional in all my dealings. A true asset for this agency."
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Nicole Shores

October 13, 2023

5  out of  5 rating by Nicole Shores
"Laurielle helped me out so much! This year has been challenging for me, and they have always tried their best to make it easier even in years past. They always make sure I’m taken care of."
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October 11, 2023

5  out of  5 rating by Adam
"I think Harold provided the best customer service I've ever received. Extremely helpful and thorough, explaining terms that were new to me as a first-time homeowner. It truly felt like he was looking out for me and wanted to work to find me the best options for my new coverage. And he's hilarious! Had a great experience."
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Kandis Bell

September 21, 2023

5  out of  5 rating by Kandis Bell
"Harold Hines was absolutely phenomenal he made my day literally by helping me get the best coverage. I would recommend him to the world if I could my birthday this Sunday and this was the best gift to get is to make sure me and my child is covered on the road and safe. If you need a great agent to help you get exactly what you need ask for Harold Hines 💪🏾💪🏾🙌🏽🙏🏾🙌🏽🙏🏾🙌🏽🙏🏾🙌🏽🙏🏾🙌🏽🙏🏾"
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Brittany Hammer

September 15, 2023

5  out of  5 rating by Brittany Hammer
"I’ve had State Farm for over 16 years and changed agents a few times. Karen is the best agent I’ve ever had. Her team is so helpful and professional. I recently had to split my policy and the staff member ( Laurielle ) assisting me made it so easy. Thank you, Laurielle. It was a pleasure working with you."
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Tanya Perdue

September 13, 2023

5  out of  5 rating by Tanya Perdue
"Cameron was absolutely wonderful in helping me to maintain insurance on my vehicles. I would recommend Cameron or any other agent from this office. I would give 10 stars if I could."
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Tiffany Henson

August 30, 2023

5  out of  5 rating by Tiffany Henson
"Laurielle help me obtain a life insurance policy today and she was very professional and explained in detail so that I had the clarity I needed in the process."
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Nancy Washington

August 24, 2023

5  out of  5 rating by Nancy Washington
"I would like to start by saying Mr. Cameron was amazing to work with very informative, very very professional. I love the fact that he asked me how I was doing. That always starts to conversation out to be amazing to show concern for a customer. Is everything for me not only that? He offered me so much help that I did not understand I'm a person that does not understand anything about insurance besides needing to have it. I do believe he is the best person I've ever talked to in the last 6 years of me being insured. Thank you so much, Mr. Cameron. I hope you enjoy your day."
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Yvener Volcy

August 15, 2023

5  out of  5 rating by Yvener Volcy
"Harold Hines helped me becoming a new State Farm client. He's my "Jake". Thanks a lot Harold for your patience and professionalism. State Farm is lucky to have you. I am looking forward to a long partnership with State Farm."
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Moon Caz

August 10, 2023

5  out of  5 rating by Moon Caz
"Cameron Griffin was very helpful. Explain things easy. Saved me $$$. I am very satisfied with the amazing service provided. Happy new member with State Farm. Thank you!"
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July 12, 2023

5  out of  5 rating by Jesse
"Harold was great!!"
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donna painter

July 6, 2023

5  out of  5 rating by donna painter
"Harold Hines is the best!. Made my day. Saved me $$$. Very friendly!. Very helpful. Couldn't have asked for a nicer, knowledgeable agent."
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Edwin Pagan

June 23, 2023

5  out of  5 rating by Edwin Pagan
"Harold did a great job with my policy. I am a very satisfied customer. Thank you State farm."
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April Missive

June 16, 2023

5  out of  5 rating by April Missive
"Love dealing with them, always helpful, always trying to help me find the best deal and always so friendly"
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Liz Avis

June 9, 2023

5  out of  5 rating by Liz Avis
"Excellent customer service. Went above and beyond to assist me today"
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T Davis

June 6, 2023

5  out of  5 rating by T Davis
"Loriel was very friendly. She also helped me in a timely fashion. Very efficient. Thanks!!"
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Tishawna Wilson

May 25, 2023

5  out of  5 rating by Tishawna Wilson
"Laurielle was a great help to me.she took her time and made sure I understood everything that was taking place with my account..Thank you Laurielle"
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Kristi Dull

May 23, 2023

5  out of  5 rating by Kristi Dull
"Laurielle was extremely helpful and super friendly."
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Arthur Hewitt

May 18, 2023

5  out of  5 rating by Arthur Hewitt
"Very helpful and pleasant"
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Wayne Goodwin

May 12, 2023

5  out of  5 rating by Wayne Goodwin
"Cameron was awesome helped me switch home and auto insurance while saving me hundreds of dollars a year was very thorough and great and what he does highly recommended"
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Liz Jones

May 11, 2023

5  out of  5 rating by Liz Jones
"Excellent fast service! Thanks so much! -Liz W"
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Omade Azami

April 30, 2023

5  out of  5 rating by Omade Azami
"Was a good day speaking with Harold Hines. The whole process of getting auto insurance went good. Cheaper this time. I’m hoping to stay with StateFarm and save a little More in the future to come. Thanks 30 year Delawarean-"